BEAR MOUNTAIN INN
We are looking for a Restaurant Supervisor!
Situated at the base of Bear Mountain and overlooking the shores of Hessian Lake, our historic hotel is the centerpiece of a unique park system that stretches from the edge of New York City through the Hudson Valley. As one of the earliest rustic-style lodges built to take advantage of a natural setting, Bear Mountain Inn and Overlook Lodge is a fabulous contemporary of the National Park Lodges.
The Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food Service Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.
• Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.• Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards.• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the General Manager. Train hourly staff for peak performance and monitor staff's development.• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
Guest Services offers competitive pay and excellent benefits, including Paid Time Off and a generous 401(k) Match.
Veterans, Minorities, People with Disabilities and Women especially encouraged to apply.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin,disability, or protected Veteran status.