Do you want to work at the tallest volcano in the lower 48?  The 5th highest peak in the continental United States?  The 5th national park in the United States?  A place recognized around the world for the incredible fields of wildflowers below numerous glaciers?  Do you have what it takes to help us provide great guest service in this beautiful national park?
Join the Rainier Guest Services team at Mount Rainier National Park.  If you have the skills and passion for national park work we would love to talk to YOU!
The Cafe Supervisor provides a consistently high standard of guest service, cleanliness, product presentation, cost control, and sales for coffee, specialty drinks, and various food items in the Tatoosh Café.   Complete guest transactions and assist employees with voids, corrections and related situations in a friendly, accurate, and efficient manner. Provide daily supervision and direction for café employees; create and monitor weekly shift schedule.
This is a seasonal position from May to October.

DUTIES

ESSENTIAL FUNCTIONS


Train and schedule staff; monitor, problem solve, and supervise workers to ensure efficient and safe completion of tasks


Greet guests in a polite, positive manner; take food and beverage orders


Prepare requested food and/or drinks and deliver to guest


Assist guests through friendly interactions, answering questions, and completing sales on register/POS system in an accurate, efficient and friendly manner; assist employees with same


Maintain store displays daily through stock rotation, cleaning, and organizing


Receive and verify quantities of merchandise, organize and stock store, set displays



QUALIFICATIONS

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

Partial High School education; High School Diploma/G.E.D. equivalent preferred
Knowledge of or ability to learn how to create specialty coffees and other drinks
Strong sanitation habits; strong guest service abilities; actively look for ways to assist guests and co-workers
Ability to learn and use POS system including computerized cash register and credit card terminal

 Physical and Mental Requirements

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
Able to stand for extended periods
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties